Press Release

New address for Zebra EVM devices repairs

  • 21/6/2019

Zebra Technologies announced new addresses for mobile computer and scanner repairs. If you are solving repairs on your own and your device does not work properly, please send it to the new address in this table. There are no changes to shipping addresses for printer repairs.

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Details to the new addresses

Address change reflects a new relationship between Zebra and CTDI (Communications Test Design, Inc.). CTDI has been a leading equipment repair supplier since 1975. Zebra Technologies is working hard to make this operational change uncomplicated.

Important repair information:

  • The logistic partner of Zebra will hand over your devices to a new location.
  • All repairs must be approved by Zebra and must have an RMA.
  • The collection point address will be provided with each RMA.
  • Always use the instructions provided by Zebra with your Repair Order.
  • Please discard all pre-printed old address labels.
  • The repaired devices may be temporarily shipped from a previous location within the next few months.
  • The device pickup process that is covered by the relevant Zebra OneCare™ services stays unchanged.
  • There are no changes to shipping addresses for printer repairs.
  • Direct delivery by customer is not possible. Shipments must be delivered to a collection point.

Considering renewal of your mobile terminals portfolio? Try the brand new MC9300 – it is more resistant to damage, has a larger display and fits perfectly to your hand. Just call us or drop a note to schedule a demo at your company.