Press Releases

New address for Zebra EVM devices repairs

Written by Sample HubSpot User | Jun 21, 2019 2:53:00 PM

Details to the new addresses

Address change reflects a new relationship between Zebra and CTDI (Communications Test Design, Inc.). CTDI has been a leading equipment repair supplier since 1975. Zebra Technologies is working hard to make this operational change uncomplicated.

Important repair information:

  • The logistic partner of Zebra will hand over your devices to a new location.
  • All repairs must be approved by Zebra and must have an RMA.
  • The collection point address will be provided with each RMA.
  • Always use the instructions provided by Zebra with your Repair Order.
  • Please discard all pre-printed old address labels.
  • The repaired devices may be temporarily shipped from a previous location within the next few months.
  • The device pickup process that is covered by the relevant Zebra OneCare™ services stays unchanged.
  • There are no changes to shipping addresses for printer repairs.
  • Direct delivery by customer is not possible. Shipments must be delivered to a collection point.

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